Terms of service
By using Hybrid Matters services or this website, you agree to these terms. High-voltage hybrid systems are dangerous — only qualified technicians should perform service.
Service & warranties
Warranty coverage, pricing, and eligibility depend on the specific product tier and vehicle you select. Written terms provided at the time of service control if there is any conflict with marketing copy on this site.
Core exchange & buy-back
Core credits and cash buy-back offers require an inspection of your original OEM pack. Tampered, incomplete, or non-OEM assemblies may be declined or repriced.
Limitation of liability
To the extent permitted by Arizona law, Hybrid Matters is not liable for indirect or consequential damages arising from use of the site or services. Your sole remedy for service disputes is governed by your written service agreement and applicable consumer protection law.